As one of the leading BPO services providers based in Kuala Lumpur, Malaysia, we strive to help our clients to achieve their business goals. You’ll notice right away that we’re not a typical BPO services company. We work as a team for our clients and become part of their company to make them agile, rather than just providing business process outsourcing services. Our management team brings their more than decades of Shared Services, Finance and Customer Service expertise to support the back-end and front-end needs of our clients, while they can take care of the more critical areas of their growing business. We also understand their real needs in running a business. In today’s highly competitive market, it’s not sufficient to cut costs and increase efficiency — it must be being resilience & agile to market changes too.
diversified talent pool
Outright BPO Services was founded in Kuala Lumpur, Malaysia, by two business partners - Tina Marian and Hurschel Koshan. They came up with this BPO business idea during the pandemic.
The sudden crisis has badly affected the business world, especially the small and medium-sized enterprises, it led Tina and Hurschel to think about how to support the struggling businesses to survive during the pandemic and thereafter. Then they built Outright BPO Services.
Tina and Hurschel aimed to help company owners manage their day-to-day business functions which will allow them to stay focused on growing their business to generate more revenue and profits.
However, building a BPO services company as a third party to manage non-primary business activities and functions is insufficient to support the business growth of our clients. At the same time, Tina and Hurschel wanted to differentiate Outright BPO Services from the rest of the BPO service companies in Malaysia and other countries. So they decided to work with clients as one team (or partners) rather than just a service provider.
This will make our clients don’t feel any different by taking Outright BPO services to support their non-core activities. They can access our BPO team anytime to track the performance and work progress. Working with our clients as one team will help them to optimize their business functions and achieve the best results.
Tina Marian, The Founder of Outright BPO Services
Before founding Outright BPO Services, Tina Marian worked in the finance shared service industry for more than 13 years and led numerous transitioning projects to centralize the billing activities which helped the companies to improve their efficiencies and costs by 30%-40% per year.
She served the world’s leading courier company’s finance shared service center for more than 8 years. During her service period, she received a recognition certificate from the group CFO for leading the Global External billing team in APSSC & centralizing billing activity from China, Russia, Turkey and CI.
Hurschel Koshan, The Co-founder of Outright BPO Services
As a qualified finance professional, Hurschel Koshan has over 20 years of working experience in various multinational companies located in the UAE, Bahrain, Oman, and Sri Lanka. He has spent most of his finance career in freight forwarding and logistics companies.
Over the years, Hurschel has a proven track record in finance transformation. He has turned loss-making companies into profitable companies by placing the right financial controls and processes. Also, he was actively involved in growing a business from 15 employees to 100+ within five years in Dubai.
From OBS Founders
We aim to be the one-stop Business Process Outsourcing company that supports worldwide businesses with high-quality services at competitive rates.
Our purpose is to integrate outsourcing and shared service concepts to deliver a greater shared service experience to our SME customers who do not have the bandwidth to own a shared service center.
We value strong diversify culture where everybody can fearlessly contribute their full potential and keep the workplace strong, happy, and together.
Operating with honesty, integrity and transparency
Being attentive to the finer details of data & client's requirements to get things right at the first time.
We help businesses to optimize business functions, drive cost efficiencies, enhanced risk management and regulatory controls with over 20 years of experience in the finance shared service and freight forwarding industry. Let us know how we can help you grow your business!
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Company Registration: 202001030004(1386324-K)